Worst customer service I've ever witnessed. Ordered 2 coats on 21st november, they sat in my local UPS center for a month waiting for Trapstar's customs declaration which they never sent. Items were returned to them on 21st december and ever since then I've been waiting for my refund. Every time I email them i get the same automated response. It's been a month now without being refunded. Never buy anything here you have been warned
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