Would give zero stars if was an option. Paud £200 for a coat, they attempted to deliver once but werent in so they returned it. Sent many emails to say we wanted the item resending but got no response, tried the live chat but nobody replies & leaves you sitting there with no response. Had to email many times again with no response then received an automated reply saying they had received the item back & issueing a full refund within 3-5 working days however that was 2 weeks ago & still no refund & STILL no response to any emails. Im ringing the bank tomorrow to report them for fraud
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