I bought an item in November for a Christmas gift for my son. Returns are only within a one month time frame - the coat is a little short and looks more for a girl - I only wanted a credit note - nope!! They are not friendly they don’t allow extra time frame for Xmas gifts. Their policy states within a month and they won’t budge. They have lost a good customer. And by the way Tax3 clothing is way better for quality and design. I’m sticking with tax3 from now on. Will never ever ever buy another item from Trapstar. What a waste of £200 when times are tough!!!!! Credit note at least you thieves.
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