I have previously ordered from this company a year ago and had no issues. However, I placed an order on the 22.11.23 and I hadn’t received a shipping or anything. I emailed the customers service and then I got a shipping email through. They gave me a delivery date of the 11th December. It is now the 21st and I have received nothing! No one is replying to my emails now or the Instagram chat. I will not be ordering from this company again. A Christmas present that will not be here. Customer service is horrendous. States 48 hours for a reply.
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