I have purchased many items from Trapstar and up until now haven’t had any issues but I bought a coat for my son and had to return it the parcel has been signed for but they haven’t refunded the money - I really wish I’d read these reviews first as I would never have taken the risk in returning. I am gutted as this is money I desperately need for Christmas and now my poor son will have no main Christmas present- terrible customer service. I will not be using again unless this issue is resolved quickly.
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