Horrendous customer service ! First of all my delivery was delayed due to stock availability but I only found that out when I chased.I have sent the tracksuit back as it didn’t fit via recorded delivery and paid £12.60 for the service. Trapstar received the tracksuit back on the 6th of December yet I have not received my refund. I have emailed every day since and only get a generic email back asking for my order number - I’ve sent this along with proof of delivery every time ! Their live chat never gets back to you and I have had no response via their Instagram business chat - all of these three channels are the only way to get hold of them ! So they have my money and the tracksuit and I am getting no response ! AVOID buying from this place
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