My order came quickly but when it didn’t fit and i tried to return that’s where the problem started. The phone doesn’t pick up. The email replies are long and the chat is flipping useless. Returns are so complicated as if they don’t want you to return any of their items. I had to pay for tracked delivery to their warehouse and still haven’t received a notification to see that they’ve received it but on my tracked delivery it says it’s been delivered and someone who works there has signed for it. The customer service is disgusting to be honest and very slow. Still currently chasing them down for my refund. Gonna have to go with my bank now because of how long they’re taking. The delivery is quick but just make sure you know your size before you order because returning with them is a myth
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