As many others here, made an order months ago (Black Friday drop to be precise) and tho the order came in the last week of jan, I didn’t mind. My issue is trying to return a jumper. No response to multiple emails, no response on their website chat box, no response via phone. I sent my item back via a tracked delivery so I know they have it but they still they don’t answer. No refund issued either. How can you be for the streets when you violate your customers like this?? Disgrace. Trying to respect the brand and not resell the product yet they’ve made me wish I just sold it on eBay. Do yourself a favour, don’t try send anything back, sell it yourself and make a little profit, this brand isn’t worth the hassle.Mikey trapstar, Lee, Will and anyone associated with this brand, please do better. The people don’t want pizza boxes, they want a working customer service team. In reality Trapstar sucks.
Claim your business profile now and gain access to all features and respond to customer reviews.
trapstarlondon.com Twitter @Trapstarlondon Instagram @Trapstarlondon
