Never again! I placed an order directly on their website and the order confirmation email never arrived and nor did my order which my 15 year old son paid for with his own money!! He’s paid £185 for something that hasn’t been delivered. Worst thing is that I’ve emailed them several times and haven’t received a response! I also tried their online chat - no one is there to liaise with! I’m now trying to call their customer services team and have been on hold for over 39 minutes! This is disgusting and I will now have to try and get a refund through my credit card company as a charge back. I am also going to contact the Trading Standards Agency!
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