This is the worst customer service i had ever had the misfortune to deal with, you would think a company selling there own product would make more of a effort. Been phoning, using online chat and e-mailing for 2 weeks now any never heard anything back. My son bought a jacket and liked the product, only problem it was too small, he is only 17 and now £200 pounds down and not looking like he with receive a refund. I am total discusted with this company. Please dont waste your money buying anything from TrapstapLondon, they dont care about there customers.
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