uk.trapstarlondon.com

1.7
1.7 Based on 1.7K reviews

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Returned coat - refunded after 6 weeks

Ordered a coat for my son before Christmas was too small so returned and signed for by Trapstar on 6th January still haven’t received a refund! I have emailed many times and still no reply and no one answers the phones! Unless you are 100% sure the goods will and you don’t want to return I’d avoid purchasing!I don’t actually think they have customer services!Have finally received a response to my emails saying allow 3-7 days for a refund, so fingers crossed this may be resolved and I will update the reviewFinally received a refund 15th February

2
Date of experience: Jan 06, 2023

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