uk.trapstarlondon.com

1.7
1.7 Based on 1.7K reviews

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Jordie Taylor
Brilliant customer service Trapstar London

Cannot express how grateful I am to Trapstar I placed an order on the 7th of December. It was getting a little bit close to Christmas, so I reached out to them via email never got a reply so I research them and found them on Instagram to which a lady called Naomi Helped me, I cannot say thank you enough to her as she either went above and beyond as to making a personal phone call to me to tell me that my sons tracksuit was out of stock that I could either wait until the stock arrived or she was willing to upgrade to a more expensive tracksuit which my son was over the moon with us. In fact, it was the actual tracksuit that he wanted originally true to have word. We straightaway got a dispatch notice and within a day receive the item also a extra special gift to say sorry, a T-shirt was added need to say my son is over the moon and definitely made up with Thank You Trapstar and Naomi for her outstanding customer service

5
Date of experience: Dec 22, 2022

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