Placed my order on 25 Nov, as a Christmas/New Year gift. Updated that delivery would be delayed by more than a month (so it would be end of Jan 2023 to get my item), so now trying to get a refund.Only an automated reply to my first email, then silence. No responses to other chasing emails, no one answers the phone, no one responds to online chat requests.I suspect I will have to go through my bank to get my money back from these fraudsters. How they are allowed to continue trading I have no idea. (And yes, I have reported them to Trading Standards, as should anyone else with a similar experience.)
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