If I could give no stars I would, absolute sham of a company. I had an initially problem with delivery (delivery company said it was delivered with no proof and false name). They were not willing to help as they deemed it not to be their problem, as I am THEIR customer this is very much their problem. Item eventually arrived 2 weeks later. I had raised a charge back as advised, to get my money back. Once the item was eventually received I returned it via Royal Mail tracked (19th October) as I had ordered a replacement. I then cancelled the charge back and had confirmation this was cancelled from my bank on the 12th November and despite numerous emails and live chats I still have had nothing back. Proof of the item being returned has been supplied as well as proof of chargeback cancellation. I will now be reporting to trading standards as the treatment given to their customers is unacceptable. They are withholding my money for an item that has been returned over 2 months ago. AVOID!
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