If you can then avoid these guys. I've only ordered from them twice, the first time last Christmas (actually mid Nov) which was a present for my son. I chased by sending emails (no reply), phoning (no one answered) and their instant chat (no one came online). Eventually, about a week before Christmas, I got an email to say the order had been cancelled. As angry as I was Black Friday this year came around and my son wanted a jacket. This was ordered and I seem to going through the same thing again. Cannot get any contact with anyone. I remember ordering from mail order in the 80s when you were told that you needed to allow 28 days for delivery. Trapstar are slower. If you can avoid using their shop at all costs.
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