uk.trapstarlondon.com

1.7
1.7 Based on 1.7K reviews

trapstarlondon.com Twitter @Trapstarlondon Instagram @Trapstarlondon...

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Madge Howard
No order. Waiting months

Absolutely appalled by the customer service. After ordering a tracksuit back in February 2022 and I am now still waiting for it to this day, 2 months on. I have messaged via dm on instagram and email and they copy and paste the same paragraph everytime. "We are having trouble with logistics please give us 2 weeks" it's been 2 months and I'm still waiting on an update. How an earth can this company still be releasing clothing drops every week and not shipping orders out that are 2 months behind? They don't care about customer service, they just want your money. Will have to go through trading standards and my bank to get something done about this. I'm disgusted with this company.

1
Date of experience: Apr 13, 2022

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