I ordered Christmas gifts on November 25th expecting them to be here on time as I paid £15 for shipping that is promised between 7-14 days. Had to email about 10 times to get a response 2 days before Christmas that my items would be with me by the end of the week. Order was only partially shipped on New Years, and I received only one item and the other item was crossed off the invoice. Emailed again regarding the missing item and have had no response. Ordered from them 2 years ago and had no problem but wouldn’t order again, complete lack of customer service and false promises.
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