I ordered the Santan Dave x Trapstar collaboration which came with a CD and a graphic t-shirt. I wanted to cancel the order and the customer service told me that I was not allowed, despite it stating that you can cancel orders on the website if you message early. The CD arrived a few days later and then I received a text message which said that the t-shirt would be arriving ‘within a few days’ (their own words). It has been two weeks and the t-shirt has still not arrived. Moreover, they took the money out of my account (rather than a pending transaction) a day after I ordered it, which is not supposed to happen. The money is supposed to be taken when the items have been shipped. This company has abysmal customer service, terrible communication and are the definition money hungry. Stay far far away from this company unless you want your money taken for months with no product in hand. Incredibly disappointed
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