Do not buy from this company!! After following up with them via phone, email, Instagram direct message, Trapstar cannot provide standard/basic customer service.Please save your coins or buy from another brand that respects your business. First of all, I sent a return.. they claimed they didn't receive it! Weeks later they stated they have received it. They claimed a refund would be processed, to date! I am still waiting.To be honest, I'm not sure if the CEO/Directors are overpaying themselves rather than paying staff, hence why they can't process SIMPLE order/request but something needs to be done! The only way this company will stop be fraudulent is if people STOP buying online from them. If anything, go in-store but stay away from online orders. They do not have the capability to fulfil the order correctly or process refunds in time!!If I could give 0 stars, I would!
Claim your business profile now and gain access to all features and respond to customer reviews.
trapstarlondon.com Twitter @Trapstarlondon Instagram @Trapstarlondon
