I ordered an item for my granddaughter’s birthday on 17 January was told 10-14 working days. No sign of the item after 3 weeks I tried phoning couldn’t get through on the numbers on their website so I emailed them was told eventually after waiting 3 days for a response that it would be with me by the end of that week! Still nothing they then text a DPD number which when you put it in their system it says received your order details but no parcel!! This is disgusting being as they took the £50 out of my account the day after I placed the order. I intend taking advice from Trading Standards.
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