If you want to wait over a month to receive anything from this company then your at the right place. I would NEVER use this company ever again. I ordered some clothes for my son in late December and have only just received them recently. It states up to 14 working days during busy periods, this came and went. I contacted the shop after phoning them everyday after the 14 working days to find that they don’t like answering their phones. Eventually after days of phoning someone answered and told me to wait even longer. So I waited... after that day came and went I phoned again and again as no one wants to answer phone. Eventually again after some more days someone answers and assures me I will get my items you just have to wait a bit longer. By this time as it was the Birmingham store and not the online store which was never answered, they couldn’t do anything. Days later after I threatened them to trading standards I receive a text from dpd that my item would be delivered the next day. Couldn’t believe it when it was delivered in the end. NEVER AGAIN!!
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