I am currently still waiting for 3 orders, 2 of which were preorders but have now gone past the preorder date so they should have been dispatched now. I have not heard any news or updates and I have made these orders since December and mid January. I emailed 5 days ago asking for an update and was told I would hear back in 48 hours. I have not received any reply. Can someone tell me what’s going on with my orders?
Order TS1619695
Order TS1627126
Order TS1628651
Update: Big thanks to Deshawn, head of operations for contacting me quickly after my complaint and sorting out my orders. Trapstar is my favourite brand so I have no negative opinions against it even after this issue. I will still be ordering items moving forward.
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