I ordered on 5th Jan for pre order to dispatch on 19th Jan however it did not. I messaged Trapstar on instagram and received a response that it will dispatch on 29th Jan, it did not. I messaged again and they said it will be dispatched in the next week, it did not. I have messaged them twice since and received the exact same copy and paste message which does not help me understand when I will actually receive my order. They have also ignored my last 3 messages after that. it is now 28th February, almost 2 months since I ordered and it has still not arrived and i doubt it ever will at this point. My order number is TS1624636. Terrible.
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