It took about 2 hours to get the ticket purchase as i got repeated failures on credit card payments for no obvious reason. Eventually it worked, but no reason why it succeeded eventually and not earlier. And of course i was timed out number of times and had to wait for tickets to reappear in the pool to try buying them after previous failed attempts. Very painful process.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
