I contacted AXS via email as e-tickets I had purchased for an event in 3 days time were yet to arrive and show in my AXS app. I received a prompt response from Shantay and, after looking into my query, the issue was resolved very quickly and within a few hours the tickets had appeared. Shantay was helpful and helpful and resolved the issue in a professional and timely manner.Thank you! :)
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb