I made a mistake with my email address when purchasing tickets resulting in no ticket confirmation and being unable to access the app. I contacted the customer services and received a response the same day to inform me the error had been rectified. Excellent service in sorting a mistake that was entirely my fault. Aniko was super helpful and friendly.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb