Farren was top tier.I needed to rearrange from standing to seating due to an injury, I had no luck from the o2 itself but reached out to AXS and Farren went back and forth until we got a good resolution. He was persistent and exactly what I needed when talking to difficult customer service teams like the o2.Farren is an asset.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
