uk

4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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irma
SEND ME MY TICKET - IT IS RIGHTFULLY MINE.

Update: Had a presale link from BP Live venue that again redirected me to this site. Same dite as yesterday from another presale event. This time, I was able to select tickets and they stayed in the basket for check out. I did in the meantime install the app and register an accout, so PERHAPS that made a diff. But...BUT..BUT. From REVIEWS I am worried that we dont have the actual tickets sent via email. No for this thank you. Other events send this out asap, as this is your right. You own these. So buy only sending the order confirmation no tickets, means you need to rely on app. Some reviews say this does not work sometimes. So, could be stuck. Again, no thank you. Give me what is rightfully mine please i.e ticket!!!Also, they said they will contact, but never did!!!Not able to buy any tickets in the presale for Conan Grey. Tried standing tickets first but it would not let me add more than one. Tried buying just one but by the time I tried to pay for tickets in the basket, message "Tickets no longer available ". What is the point of having a basket if it does not hold on to your tickets! At least for a minute or so. Shake head. Then Tried other type of tickets but same thing, as soon as you add and try and check out (a few sec in-between) - message with some random ref number says: Tickets no longer available. The VIP experience are so pushed on every screen it is hard to see the ticket selection screen. Had to rejoin queue a few times as lost connection and eventually.... I was branded a bot! Aarg. So proud of themselves for not letting bot buy tickets but their checks are not good enough to recognise I am not a bot. Add a few puzzles or something, dont just block an already frustrated user. Again. Arrg is all I can say. Dont set your heart on any tickets if you have to use this site.

1
Date of experience: Oct 22, 2025

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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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