I have been trying to get hold of the ticket company for 4 days! Hours lost. No working phone number, a bot system and no replies to 6 emails with customer service. I simply need them to resend my e-tickets for a close family members gig in London tomorrow. They are able to resend a confirmation but no e-tickets. Im furious with another company making huge amounts of money from customers, and artists alike, but no system in place to deal with, in this case, an urgent and easily solvable issue.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
