After two days of trying to access my tickets and trying to contact customer service with no success, they’ve sent me again my tickets, randomly without answering my queries. On Sunday at 6pm. When the event started. Of course I’ve missed it and lost my money as they don’t do any refunds. I did find this experience very unpleasant and I wouldn’t recommend them.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
