I contacted Customer Service requesting help after realising that there was a typo in the email address I had submitted when making my booking. The representative was really helpful at resolving the issue and had my confirmation with me in under an hour - excellent service, thank you Farah!
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb