Had an excellent experience booking tickets with the accessibility team at Eventim Apollo, Hammersmith. The gentleman I spoke with went above and beyond - he was exceptionally patient and understanding of my neurodivergence. Not only was he polite and knowledgeable, but he also took extra time to search for information beyond his standard duties. He explained everything thoroughly and made the booking process comfortable. Really appreciate this level of customer service. Successfully booked tickets for December's show and can't wait to attend. 5/5 stars for outstanding accessible customer support.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
