Order #1180286150Terrible customer service.I cannot access my tickets on the mobile app, which is needed to enter the venue. I've installed and uninstalled the app numerous times but still no luck. You cannot actually speak to a human representing this company and all that happens is they refer you the the FAQ's! I still cannot access my tickets, cannot speak with anyone about it and therefore cannot attend the concert which I've paid for. I will never use this cowboy company again!!
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
