Person who answered did all they could but the answer I received was not favourable. Digital tickets are not for everyone and make events very stressful. I purchased the tickets for my Mum and Dad as a birthday present. My Mum has accessible needs and because of this I cannot transfer the tickets that I purchased for them from my account to hers.She is now having to log into my account on the night and may need a verification code that comes to my phone before she can enter. She is worried she wont get in because of this. What was supposed to be a nice evening has turned into a stressful event!
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
