My 5 stars are for Aniko who has been super helpful to help me obtain a refund for an event I couldn’t attend with my sisters due to me now having cancer and not being well enough to go.When I first contacted AXS the person I was speaking to refused to really help even considering the circumstances. Just told me I had to wait to sell them and there was no other options. However I contacted them again (not being able to lose the money) and Aniko was so helpful. I sent over a letter confirming my condition and that I wasn’t allowed to go and he resolved it straight away with understanding and kindness. I’m truly grateful thank you.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
