Had an unlock code for Radiohead tickets. The mechanism which existed to stop bots.When attempting to purchase tickets, was repeated given the message that access was blocked due to being a bot. Obviously not a bot.When finally did get on, seats were shown as available only to then be given a message that the seat was no longer available when attempting to checkout. This happened for numerous seats and dates, until they were very much all gone.Appreciate that the demand for tickets outstripped supply, and that no-one is entitled to a ticket, but is quite clear that the system AXS have was not capable of dealing with such a sale fairly.Meanwhile, dozens of tickets available on resale websites almost immediately.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
