TERRIBLE WEBSITEI DONT usually write bad reviews but this was exceptionally bad.I joined at 9:30am for Radiohead tickets and repeatedly kicked me out telling me to refresh my server and that I needed to clear my cache etc etc. this kept happening until just before 10 when the queue started for the tickets. Was sat in the queue and did not touch my phone, refresh it, had no other tabs open just like the instructions said. Then when it came to the end of the queue it said that I was a robot and couldn't let me continue. This same process happened about 7 times. By this point the tickets had been on sale for about an hour so there was little chance of getting any. Finally got to the step to type in my code and then kicked me out and accused me of trying to many times, I had to try this many times as it was impossible to get tickets any other way. Then when I finally got to the stage where I was able to purchase tickets AGAIN everything was gone. Unbelievably terrible execution. You'd thing that for tickets that would have so much interest that they'd make it so things like this don't happen. I also know I wasn't the only one this happened to either.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb