If I could give 0 stars I would. Truly shocking service. Their system kicks you out whilst in a queue so you have to rejoin at which point it declares you a bot. Got through and put card details in to then be kicked out and declared not a human. Customer service is non existent, wait times were hiuge due to the same issue happening and by the time the acccount reset the tickets had all gone. I thought ticketmaster was bad but AXS is on another level.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
