Whatever method I try to purchase the ticket (card, another card, paypal), I always get "Payment problem". The funds are definitely there, but somehow AXS flags me as a bot and I'm not able to purchase tickets I want while they're running out. Customer support is non-existent. And searching for the issue on the internet, I see that's a very common problem for years. How can you have this kind of a problem for years and not be able to resolve it. What a trash platform.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
