I had a very complex situation with my tickets (all my own fault) I emailed this afternoon and I had a reply almost immediately from a very helpful person, they sorted my issues but there were still problems I emailed again another quick response with further help which worked thankfully, I am very impressed
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb