The adviser was excellent but trying to access chat live is atrocious There should be an option to skip the auto answer The chat should be clearly accessible from your website I eventually found a small link at the very end of the confirmation email Sort it out AXSeveryone is complaining on social media
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb