I had a really frustrating experience trying to buy tickets for Kylie through AXS. I originally wanted to buy a bundle of five tickets, which turned out not to be possible, even though there was no clear info saying so.After failing to secure a group of five, I managed to get one ticket for a different night, then after multiple failed attempts, I eventually got a bundle of three and a bundle of two. This left our group split up across different sections and nights — not at all what we planned.To make matters worse, I then tried to resell the solo tickets I didn’t need. AXS only allows resale through their own platform, and despite listing the tickets well in advance, they never sold. I ended up losing £170!!!The whole process felt clunky, confusing, and restrictive. I won’t be using AXS again or supporting this kind of ticket sale method in the future.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
