uk

4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Maria
No payment for resold tickets

I bought tickets for Jimmy Carr at Wolverhampton Halls but couldn’t attend I resold the tickets but have never received payment despite AXS help saying they have paid me. Contacted my bank but they have no record of payment. AXS have now received 2 payments for one lot of tickets! Really bad experience would buy tickets from elsewhere if possible. Following the above review I was contacted by a member of AXS support team who got the issue resolved for me , that experience was good but it took some resolve on my part to get this sorted in the end, others may not have pursued it further.

1
Date of experience: Jul 12, 2025

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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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