Chat bot is rediculous, want to be connected to a human to sort a query as the chat bot not helpful and it won't even do that. It says agents may not be available and to ask another question. Wouldn't mind, this is within operational hours as well. Order number 1120114944.Was contacted by staff and they was helpful so amended the star rating. I feel that there should be an internal message service on the account if unable to speak to online agent.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
