Mona was really helpful. I was having issues because the live chat kept disconnecting every time I checked my email or details in another tab. I still think this needs to be fixed, which is why I'm giving four stars instead of five. But Mona was great and helped to solve my issue.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb