The advisor 'Mine' was very unhelpful, ending the chat without resolution and despite me sending further explanation of my issue. They did not even attempt to look any further into the query, just ended the chat leaving my message awaiting a response. However, 4*'s because William was able to pick up on this and resolve my query in full within a matter of minutes. Very happy with the service provided by William!
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb