I purchased a Stevie Wonder ticket which was an accessibility ticket due to health reasons. I wasn’t able to drive a total of 500 miles to the concert. I tried for about six weeks to contact you with no effect so unfortunately wasn’t able to attend. I have written to you hoping I’d get a refund but it looks like your policy is not to give refunds Even if I’ve been offered a ticket for next year on the Saturday would’ve accepted that but even disabled people sometimes don’t get treated right …
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
