What a fantastic experience, I made a mistake ordering 2 tickets for me and my partner on the day of sale, not knowing my partner had also done the same,meaning had 4 tickets. I contacted AXA via email asking for a possible refund knowing I didn't take on insurance for the gig.Lily on the other end of emails was so helpful and understanding and managed to give me a full refund. Thank you AXA and Lily.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb
