Raised a complaint with them nearly a month ago and they still haven't responded or acknowledged my email but are happy to bombard my inbox with 'customer satisfaction surveys'These companies suck the life out of the music industry. We pay extortionate fees to attend the most sterile events but when it comes to actually supporting fans when there is an issue or genuine complaint they don't care.If anyone from AXS is reading this the complaint ticket is 11527412
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb