The Customer Support agent William was super helpful and solved my problem quickly - he personally is 5-starThe reason for the 1 star reduction is the Zendesk system is very frustrtaing because if while waiting you inadvetently change web pages, you lose your place in the queue have to start again.
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Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb